DB damage insurance emergency dispatch service phone number (ft. customer center)
Promica service
You can prepare for various emergencies by using the emergency roadside service when subscribing to DB damage insurance auto insurance.
However, in the event of an emergency, you may not only get confused and not be able to find your phone number, but you may also be confused about whether your current situation is a situation where you can receive emergency services.
In this regard, let’s find out about the DB damage insurance emergency dispatch service and phone number below.
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– index –
DB damage insurance emergency dispatch service phone number (ft. customer center) DB손해보험 고객센터
1. Target
2. Service content
3. Customer center phone number and service use procedure 좋은뉴스
4. Closing
1. Target
First of all, the emergency dispatch service of DB damage insurance is not a service that can be used by all insurance subscribers, and can be used when subscribing to the ‘Promica service’ special contract of DB damage insurance.
When subscribing to the Promica service, the number of emergency dispatch services is 6 times in total. If you use the service in excess of the number of times, you may be charged a separate fee.
A unique feature of DB Damage Insurance’s roadside service is that you can add an auto care service, and you can get a car inspection for up to 25 items free of charge.
2. Service contents
The Magic Car service provides a total of 10 emergency dispatch services. If you fall under any of the following emergencies, you can use the service without delay.
1) Emergency towing: If the insured vehicle cannot operate on its own due to an accident or breakdown and emergency towing is required for repair, towing service can be used once a day within a limit of 20km to the nearest repair shop, but the distance exceeds the limit. In this case, a cost of KRW 2,000 per 1km may be incurred, and service may be difficult to provide if there are restrictions on service provision due to the load or structure change of the vehicle.
2) Fuse exchange: If the vehicle cannot be operated due to a short circuit in the fuse, the fuse can be exchanged.
3) Emergency refueling: If operation is stopped due to complete exhaustion of fuel while driving, emergency refueling is allowed up to 2 times during the insurance period, up to 3 liters per time. If you use additional emergency refueling service after company use, you can pay the fuel cost. However, in the case of LPG vehicles and electric vehicles, it can be replaced by towing service.
4) Emergency rescue: If the insured vehicle runs off the road or cannot operate on its own due to obstacles, emergency rescue service can be provided. In this case, a separate fee may be charged, and the service is not provided if it is difficult to provide the service due to the load or structure change of the vehicle.
5) Battery charging: If the vehicle cannot be driven due to discharge of the battery, measures can be taken to enable the vehicle to operate. In the case of a solid battery, additional costs may be charged, and in the case of electric vehicles, this service is not available. Limited.
6) Replenishment of antifreeze: If the vehicle cannot be operated due to lack of antifreeze, antifreeze can be replenished. In the case of electric vehicles, antifreeze supplement service is not provided.
7) Tire replacement: If driving is impossible due to a flat tire, the broken tire can be replaced with a spare tire only if there is a spare tire. In this case, we do not provide service.
8) Unlocking: You can unlock the car door if you leave the car key inside the car or cannot open the door due to loss, etc. However, unlocking the trunk lock is excluded, and some foreign vehicles and locks cannot be unlocked In case of vehicle
We do not provide this service. In addition, we do not compensate for the cost of restoring parts that are unavoidably damaged to release the locking device.
9) Replenishment of oil: If the car cannot be driven due to lack of brake oil or power oil, the oil shortage can be supplemented. not.
10) Tire puncture repair: If the tire tread is punctured by a sharp object and driving is impossible, the tire puncture can be repaired. In cases where it is difficult to visually check the location of the puncture or there is a hole in the side of the tire, etc. If it is difficult to provide tire puncture repair service, emergency towing service or tire replacement service can be provided.
11) Auto Care Service: A total of 25 inspection services are provided, which are as follows.
– Electrical/electronic controls: start motor, battery, headlamp (fog light), interior light, brake light, combination switch, alternator
– Check oil and coolant: engine oil, brake oil, antifreeze (coolant), radiator hose, washer fluid
– Belts: fan belts (including air conditioner belts)
– Drive system: automatic transmission oil (automatic transmission) or clutch and clutch cylinder (manual transmission)
– Steering and suspension system: power stinger ring (electric and hydraulic), tire air pressure (including spare tire), uneven tire wear
– Braking system: brake pad, parking brake
– Indoor equipment: air conditioner (including air conditioner filter), heater, horn
– Sea and exterior: Wiper blades, side mirror operation
– Various sensors: Scanner inspection for vehicle fault diagnosis (except for foreign vehicles and vehicle models that cannot be provided due to non-provision of diagnostic codes by the vehicle manufacturer)
3. Customer center phone number and service use procedure
1) Emergency dispatch service phone number: 1588-0100
2) Customer center phone number: 1600-0100
3) Usage procedure: emergency situation → Call center reception → Dispatch of professional Promica service personnel → Provision of emergency dispatch service
4. Closing
Today, we learned about DB damage insurance emergency road service and phone numbers.
If you inevitably have to use the emergency dispatch service, please do not panic and check the contents and deal with it well.
Any help? So I’ll come back with another piece of information next time.
(For more information, see other articles below.)